Transparent, Flat-Rate Pricing
No surprise hourly bills or open-ended invoices. Choose a proactive monthly plan with direct owner-led care, or book a scheduled one-time service visit.
Business Professional
- VIP Remote Support & Dedicated Helpdesk
- Abet Silent-Care Protocol™
- Managed Enterprise Antivirus Included
- Cloud Workspace & User Management
- Quarterly Security & Health Check
3-Workstation Minimum ($255/mo)
*$99 onboarding fee waived with 12-mo agreement.
Business Premium
Everything in Professional, plus:
- Abet Vault-Lock Recovery System™
- Immutable Cloud Image Snapshots (Up to 500GB/PC)
- Ransomware Disaster Rollback
- Active Network & Router Monitoring
- Priority Emergency Response Window
3-Workstation Minimum ($405/mo)
*$99 onboarding fee waived with 12-mo agreement.
Residential VIP
- Year-Round Maintenance & Updates
- Managed Professional Antivirus
- Fast Remote Support via Desktop SOS
- Zero Mobile Travel Fees* on All House Calls
- $20 Off Diagnostic Bench Fees
No Long-Term Contracts
*Immediate first-visit travel waiver requires a 3-mo initial commitment ($75) or 30+ days active membership.
Running Central Servers, NAS Units, or Firewalls? Workstation plans cover end-user desktop PCs and laptops. Centralized file servers ($225/mo), Network-Attached Storage units ($75/mo), and managed firewalls require distinct image licensing and RAID monitoring. These are inventoried and scoped transparently during your free 5-Point Business Discovery Audit.
One-Time Mobile & Lab Services
Not looking for a monthly subscription? We deliver straightforward, as-needed service across all of Johnson County. On-site concierge visits, diagnostic bench repairs, and remote support sessions are scheduled Monday through Friday by appointment.
Mobile Travel Fee
- On-Site Fix OR Lab Pickup
- Full county coverage area
- Check-up fee waived if fixed*
- Transparent Flat Rate
Ultimate Complete Care
- Deep virus & threat removal
- Driver & OS patching
- Internal physical dust blowout
- New Thermal Paste Applied
Software Tune-Up
- Resolve blue screens & freezing
- Clear background clutter & bloat
- Install missing critical updates
- Restores Lost Speed
Data Rescue & Transfer
- Partition extraction & sector scan
- Rescue from unbootable devices
- Transfer to new PC or drive
- Strict Privacy Guaranteed
Virus & Threat Removal
- Remove malware & browser hijackers
- Kill tracking & adware loops
- Personal files kept 100% safe
- No Drive Wiping Required
Hardware Upgrades
- Level 1: Fast Access Swaps ($40)
- Level 2: Internal Wire Reroutes ($80)
- Level 3: Full Board Teardown ($140)
- Thermal Stability Verified
The Complete Service Menu
(Residential VIP Members receive free travel and check-up waivers on all services below*)
🚗 Travel & Diagnostics
Mobile Concierge Travel Fee
One flat travel fee for all of Johnson County! Whether we fix your system right at your desk, or safely unhook it, repair it at our lab, and return it to you—this single flat fee covers our travel and logistics for scheduled on-site visits Monday through Friday. (Repair labor is billed separately).
Standard Check-Up & Diagnostics
We test components and system software to diagnose the exact root cause of failure. If you decide to proceed with the recommended repair, this diagnostic fee is 100% waived from your final invoice!
Deep-Dive Check-Up (Dead / Liquid Damaged)
For completely dead or liquid-damaged hardware, we perform a complete chassis teardown and microscope meter testing to locate board-level faults. Waived in full if you proceed with repair.
💻 Software, Tuning & Data Rescue
Software Tune-Up
We resolve blue-screen crash loops, update corrupt drivers, clear system clutter, and remove startup hogs to restore responsive performance.
Virus & Threat Removal
We isolate and eliminate trojans, aggressive trackers, fake tech support pop-ups, and browser redirect scripts without formatting or wiping your private files.
OS Clean Reload
A complete clean slate. Wipes corrupted partitions and installs a clean, fully patched, bloatware-free Windows operating system. (Data transfer quoted separately if required).
Data Rescue & Transfer
We extract mission-critical accounting records, documents, and family photos from failing, unbootable, or corrupted storage and migrate them safely to encrypted media. Strict confidentiality guaranteed.
Ultimate Complete Care
The complete bench overhaul. Deep malware hunting, full driver and OS updates, internal dust blowout, and high-performance thermal paste re-application.
⚙️ Hardware & Lab Bench Repairs
Hardware Installation: Level 1 (Quick Access)
Direct component upgrades accessible without deep chassis teardown (e.g., standard desktop RAM, solid-state drives, modular case fans). Parts billed separately.
Hardware Installation: Level 2 (Complex Route)
Applies when replacement requires internal wiring management, secondary bracket clearing, or chassis rerouting (e.g., power supplies, AIO liquid coolers, internal laptop batteries).
Hardware Installation: Level 3 (Full Teardown)
Complete board-out surgery. Requires full chassis disassembly to reach underside components (e.g., inverted laptop fans, internal riveted keyboards, fragile replacement panels).
Port Micro-Soldering (HDMI & Power Jacks)
Damaged display port or broken laptop charging socket? We micro-solder a factory replacement jack directly onto the board, avoiding the massive expense of buying a replacement system.
Internal Motherboard Repair
When a system has no power or exhibits shorted rails, we diagnose and replace failed capacitors, MOSFETs, and voltage regulator modules rather than discarding the board.
Custom Workstation Assembly
You provide the components or specifications, and we build your machine with clean cable routing, optimal airflow engineering, thermal stress testing, and BIOS configuration.
📶 Setup, Networking & Remote Support
Remote Diagnostic Session (One-Time)
Direct, secure remote assistance with zero travel fee. We connect via our encrypted desktop link to eliminate malware, solve configuration errors, or fix email glitches. Available Monday through Friday by appointment.
New PC Deployment & Profile Migration
We configure your new workstation, remove pre-installed bloatware, migrate all files, bookmarks, and settings from your old PC, and verify peripheral connectivity.
Office & Home Wi-Fi Setup
We deploy secure routers, isolate IoT smart devices from private computers, eliminate coverage dead zones, and secure your wireless network. Base rate covers a single router or 2-node mesh ($25 per additional mesh node or custom VLAN/IoT isolation).
Network Printer Setup
We configure your wireless printer on your local network, assign clean IP routing, and ensure reliable printing and scanning across up to 3 workstations ($15 per additional workstation).
1-on-1 Technology Consultation & Training
Patient, plain-English guidance. We review software workflows, teach secure password management habits, and consult on strategic hardware purchases.
⭐⭐⭐⭐⭐ Trusted Across Johnson County
"Brad and the Abet IT team were completely transparent. Clear quote up front, waived the diagnostic check-up fee, and recovered critical files from a failing drive. Reliable, expert service!"
- Verified Client Review
Frequently Asked Questions
We operate Monday through Friday, 10:00 AM – 5:00 PM (Closed Weekends). Mobile concierge house calls, on-site commercial dispatches, and diagnostic bench pickups run Monday through Friday by appointment across Johnson County. Live remote support sessions and lab diagnostics are also scheduled throughout standard weekday hours.
Our monthly Business plans carry a 3-workstation minimum covering user desktop PCs and laptops. Centralized file servers and Network-Attached Storage (NAS) units house critical multi-user databases and require specialized image backup licenses and RAID monitoring. During your free 5-Point Discovery Audit, we inventory your network and provide clear, transparent options for server or NAS inclusion if present.
Residential VIP members receive 100% free travel on all scheduled house calls, plus $20 off any diagnostic bench check-up fee. VIP members only pay the flat-rate labor cost for the repair itself! (Note: Redeeming waived travel and check-up fees on a same-day signup requires a 3-month initial membership commitment of $75, or 30+ days of active membership).
For one-time services, we never require an upfront labor deposit—you only pay once the work is verified and complete. Monthly Business and Residential VIP plans are automated seamlessly on the 1st of each month via secure credit card or ACH autopay.
Yes! We provide a $20 flat discount on any repair labor of $80 or more (or $10 off $60 services) for clients 65 and older. Just mention it when scheduling your service visit!
Strictly. Our business is built on trust and professional integrity. During data rescues, system cleanups, or migrations, your private data is never opened, browsed, or stored externally. Strict confidentiality is guaranteed.
We service all major brands of Windows desktop computers, business workstations, and laptops, as well as HDMI port micro-soldering on gaming consoles. (Note: We do not replace glass screens on mobile phones, tablets, or Apple MacBooks).
All repair labor is backed by a 30-day workmanship guarantee. Any replacement hardware components installed (such as solid-state drives or power supplies) carry full manufacturer hardware warranties.